The terms that govern your use of the LeapFlowX platform and Services.
These Terms & Conditions ("Terms") constitute a binding agreement between you, acting on behalf of the business you represent ("Merchant", "you", or "your"), and LeapFlowX Private Limited ("LeapFlowX", "we", "us", or "our") governing your access to and use of our website, dashboard, and APIs (collectively, the "Platform") for processing payouts, refunds, and related disbursement Services. By creating an account, signing an order form, or integrating with our APIs, you agree to be bound by these Terms.
To use the Platform, your business must be a legally registered entity in good standing and capable of entering into binding contracts. Onboarding is subject to completion of our Know Your Business (KYB) process, which may include verification of incorporation documents, PAN, GSTIN, bank account ownership, and beneficial ownership information. We reserve the right to decline or delay onboarding of any business at our sole discretion, including where required by applicable law or our risk policies.
LeapFlowX provides payment infrastructure that enables Merchants to initiate payouts to bank accounts, UPI IDs, and cards via direct integrations with banking partners and payment networks. Our Services include, without limitation, the Payouts API, Bulk Payouts, Payout Links, Express Checkout, HyperUPI, and HyperCredit, as further described on our website. We act as a technology and processing intermediary; we are not a bank and do not hold Merchant or Beneficiary funds beyond what is necessary to execute a transaction through our banking partners.
Fees for the Services are set out in your order form, pricing plan, or as published on our Pricing page, and may vary by payout mode, volume, and product. Fees are exclusive of applicable taxes unless stated otherwise. We reserve the right to revise our fee schedule with at least 30 days' prior notice. Settlement timelines depend on the payout mode selected (UPI, IMPS, NEFT, RTGS) and are subject to the operating hours and processing windows of the relevant banking network, which are outside our control.
You acknowledge that payout and payment processing activities are subject to regulation by the Reserve Bank of India, the Prevention of Money Laundering Act, 2002, and related guidelines on Know Your Customer (KYC), Anti-Money Laundering (AML), and Combating the Financing of Terrorism (CTF). You agree to cooperate with any compliance checks, screening, or information requests we or our banking partners are required to conduct, and acknowledge that transactions may be delayed, held, or declined where required by such checks.
You may not use the Platform to process payouts related to: illegal goods or services; gambling or betting where not duly licensed; multi-level marketing or pyramid schemes; money laundering or terrorist financing; or any activity that violates applicable law or sanctions regimes. We reserve the right to suspend or terminate access immediately upon discovering prohibited use, without liability to you.
API keys and credentials issued to you are confidential and must not be shared, embedded in client-side code, or exposed publicly. You are responsible for all activity conducted using your credentials. You agree to implement reasonable security measures, including IP whitelisting and webhook signature verification, where supported by the Platform.
The Platform, including all software, documentation, trademarks, and branding, is owned by LeapFlowX Private Limited or its licensors and is protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your internal business purposes during the term of your agreement with us. No other rights are granted.
To the maximum extent permitted by applicable law, LeapFlowX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity arising out of or in connection with your use of the Platform. Our aggregate liability for any claim arising under these Terms shall not exceed the fees paid by you to LeapFlowX in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold LeapFlowX, its officers, employees, and affiliates harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of applicable law, or your misuse of the Platform.
We may suspend or terminate your access to the Platform, with or without notice, if we reasonably believe you have breached these Terms, engaged in fraudulent or prohibited activity, or if required to do so by a regulator or banking partner. You may terminate your account by providing written notice, subject to settlement of any outstanding fees or obligations. Provisions relating to liability, indemnification, intellectual property, and dispute resolution survive termination.
These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan, except where the parties have agreed to resolve disputes through arbitration under a separately executed agreement.
We may update these Terms from time to time to reflect changes in our Services, business practices, or applicable law. We will notify you of material changes via email or through the dashboard, and continued use of the Platform after such changes take effect constitutes your acceptance of the revised Terms.
For questions regarding these Terms, please contact:
LeapFlowX Private Limited
3rd Floor, 312, Plot No. 6-A, Okay Plus Big Benn Swag Farm, New Sanganer Road, Nagar, Ramnagar, Jaipur, Rajasthan 302019, India
Email: legal@leapflowx.in
Support: support@leapflowx.in